Need to file a claim?

Many times our clients call our office wanting to know if they should even file a claim. This page will cover the process, who to contact, and when to reach out to your agent.

Before you file a claim, it is important to consider how filing the incident may affect the future cost of your insurance. If any payment is made from your carrier to any party, chances are that it will affect your future premium…sometimes for the next 3 – 5 years!

If you’d like to run through the claim scenario and potential impact on your premiums, give us a call and let us give you advice – we listen, we support, and we’re here for you!

Key questions you’ll want to ask: 

  • Was anyone hurt?
  • Did you or someone else damage anyone else’s property?
  • Is the damage repair cost ABOVE your policy deductible?

If you answered yes to any of the above, chances are you should file a claim directly with your insurance carrier. 

Contact your Carrier

If you’ve been involved in an accident or have a claim you need to report, please gather as much information as possible, work with HIA and your carrier to understand the process, and notify your carrier so they can begin to get you the help you need.

File your claim directly with your carrier for the fastest and easiest resolution. Some carriers offer online claims service and reporting — find your carrier below.

Hull and Company

Click Here to Report a Claim.
Customer Service: (949)477-5030
Find your Branch

Monarch

Claims: 1-800-293-2532
Customer Service:1-800-293-2532
Online Access

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Kyla Mamou​

Kyla is in the insurance business because she believes in the power of providing peace of mind and financial security to individuals and families.With a passion for helping others navigate complex situations, Kyla works with clients to secure their auto, home, or umbrella policies. The insurance industry for her to combine her skills in problem-solving, communication, and customer care, all while contributing to the greater good of her community.

Kyla brings a strong background in the insurance industry with over seven years of experience working with leading companies, building a deep understanding of the industry, and a commitment to providing exceptional service and personalized solutions to each client she works with.

When not in the office, Kyla loves spending quality time with family. Whether it’s making memories with her kids through fun activities or simply enjoying each other’s company, family is a top priority. She also enjoys reading books to relax and explore new ideas and perspectives. Traveling is another passion of Kyla’s, as it provides opportunities to discover new places, experience different cultures, and create lasting memories with loved ones. These activities help her recharge and stay inspired both personally and professionally.